www.ser.de www.ser.at www.ser.ch www.ser-solutions.com www.ser-solutions.fr www.ser-solutions.ru www.ser-solutions.pl www.ser-solutions.es www.ser-solutions.pt www.ser-solutions.com.tr www.ser-solutions.nl www.ser-solutions.cn www.ser.ae

„To make things easier for our colleagues, the new ECM solution was supposed to be user-friendly and to enable easy access to the available CAD drawings and their versions. Doxis4 fulfilled these demands in every regard.”

Klaus Behrens, Head of IT at Raffinerie Heide GmbH
Raffinerie Heide GmbH
الشركة Raffinerie Heide GmbH
حيز التطبيق Document and business process management
القطاع Power generation, oil refinery
الموظفون 500
المبيعات الكلية 2.7bn euros (2014)
المقرات Hemmingstedt, Germany
التكامل SAP
نطاق المشروع Germany

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Starting point

After leaving Shell, Raffinerie Heide GmbH changed from being a pure production location for diesel,
heating oil and airplane fuel to being an independently operating company. Re- starting Raffinerie Heide as an independent company in the Klesch Group after the merger required it to have its own IT system landscape with an SAP system and ECM solution. The new ECM solution was supposed to be more user- friendly than the old system and enable easy access to the available CAD drawings and their versions. Raffinerie Heide decided in favor of the iECM suite Doxis4, which was also supposed to create a platform to handle document-supported business processes.

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