www.ser.de www.ser.at www.ser.ch www.ser-solutions.com www.ser-solutions.fr www.ser-solutions.ru www.ser-solutions.pl www.ser-solutions.es www.ser-solutions.pt www.ser-solutions.com.tr www.ser-solutions.nl www.ser-solutions.cn www.ser.ae

„Introducing InvoiceMaster for tourism invoices with a purchase order reference enabled us to reduce staff numbers by around 40% and freight costs by around 57%.”

Johannes Müller-Baltes, head of finance and accounting at DER
DER Touristik
الشركة DER Touristik
حيز التطبيق Automated inbound invoice processing and archiving.
القطاع Tourism
الموظفون 6277 worldwide (in 2013)
المبيعات الكلية €4.6 billion (in 2013)
المقرات Frankfurt am Main
التكامل SAP
نطاق المشروع Invoices worldwide

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Initial situation

Following the introduction in 1999 of an electronic archive for the audit-proof retention of invoices to relieve the burden on the paper archive, in 2005 the German travel agency DER wanted to optimise its invoice processing. Prior to automation, invoices without a purchase order reference went around the company with the rest of the internal post before being approved and entered in the SAP system manually. Tourism invoices with a purchase order reference were sent by freight to Galway in Ireland, where they were entered in SAP manually. Clarification processes were laborious and based on email or internal post.

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