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„Our interconnected eRecords act as central access points to documents from a range of sources, including SAP documents, emails, MS Office, etc. and help us to make ongoing improvements in many areas, such as customer service.”

Dr. Goy- Hinrich Korn, Authorized Representative and CIO of the Krone Group
Bernard Krone Holding SE & Co. KG
الشركة Bernard Krone Holding SE & Co. KG
حيز التطبيق From automated invoice verification to confidential contract access
القطاع Commercial vehicles, agricultural machinery
الموظفون 3,097 worldwide (FY 2014/2015)
المبيعات الكلية Approx. 1.6 billion euros (FY 2014/2015)
المقرات Spelle, Emsland in Lower Saxony, Germany
التكامل SAP, COS, Microsoft Dynamics NAV, MS Exchange
نطاق المشروع Europe

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Starting Point

All documents at the Krone Group were scattered across the entire system landscape. Only the individual departments knew where the information was located. The result: valuable knowledge and
information was being lost. Krone opted for an ECM system to fulfill its vision of establishing a uniform, transparent document management system across the Group with a common platform shared by internal and external employees, customers, and dealers alike. The company wanted document- centric business processes to be modeled digitally and supported with electronic records. It also wanted automated inbound invoice processing for the accounts payable department.

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